Orders and deliveries

All orders are subject to acceptance and availability and items in your shopping basket are not reserved and may be purchased by other customers. Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is not an acceptance of your order, just a confirmation that we have received it. Orders will be delivered as soon as possible. Modellist-id aims to deliver the order on the supplied address of the buyer within 7 working days after payment has been received. Occasionally however, we may be waiting for shipments from our suppliers. If a product is temporarily out of stock or sold out Modellist-id will inform the customer about the status of the order.
Delays in deliveries will give the buyer no right to cancel or to refuse its purchase and this will under no circumstances be a reason for compensation.
Incorrectly given delivery addresses are the responsibility of the buyer. In the event of an error in the address data of the order, Modellist-id can not be held liable for its inability to delivery the product. Once the products have been delivered to the specified address, the risk concerning these products, will be transferred to the buyer.

Return/Exchange

The buyer is responsible for checking the products after receiving. Refund or replacement can take place by sending the product back to us immediately after receiving. Products that are returned more than 7 working days after receiving are no longer accepted. Modellist-id is not responsible for loss of the products during their return. Products should be returned unused and with all Modellist-id and designer tags still attached. Returns that are damaged or soiled may not be accepted and may be sent back to the customer and/or a refund refused. On return of the products a purchase note has to be provided. A complaint can be reported via email on info@modellist-id.com Modellist-id will handle this complaint within 5 working days.

Warranty/Liability

Modellist-id cannot be held liable for its suppliers in case of failure, guarantee or in the event of bankruptcy. Modellist-id is not responsible for loss or damage or any damages whatsoever, that the buyer or any third party might suffer when using the products of Modellist-id

Subscribe

Join our newsletter and we will update you with the latest news and exclusive offers.